·We need to be aware when working with data, especially personally identifiable information, requires some significant legal and regulatory compliance.
·A potential failure could mean serious consequences such as legal lawsuits, fines, and losing consumer trust.
·Regulations are being introduced to tighten up how companies collect, store and use data.
·When working in practice, specialist legal advice is highly recommended.
·Businesses are successful with insights obtained from third-party data.
·When building a business with key business processes relying on data, it is crucial that you are the owner of that data.
·Make sure you own the data for
ü Important business operations
ü Critical decision making
ü Monetization
Data ownership fundamental aspects
1.Own any data that is necessary to your business
2.Have the necessary rights and permissions to collect and use the data.
Ensuring the correct rights are in place
Best practice for verifying data rights
It is important to have metadata which can include
·When and where was the data collected?
·What permissions were given?
General Data Protection Regulation (GDPR)
·It is a new legislation by the EU to protect personal data.
·It defines standardized data protection laws.
·For companies failing to comply, a fine of up to 20 million euros is applied.
Remember:
·Private data has to be protected.
·Private data must be used for the purpose for which it was handed over.
·Communicate to users what data you are going to collect from them and how it will be used.
How to develop consumer trust? Example: The Royal Bank of Scotland
·They developed a new customer data strategy called
“Personology”.
·Its aim is to give some real value back to customers and show them what they do with this data.
·They use big data tools to comb through all customers’ transactions to gain valuable insights for their customers.